FAQ

Women's Size & Customizations:


How do I know which size will fit me best?

– Refer to the size chart; take bust, waist, hips measurements, compare. Size up if between sizes.

How do I measure myself?
– Instructions for bust, waist, hips using a soft measuring tape. https://youtu.be/jvGEVbgIXPU?si=jNzGRY4vs_gVAHw6 

Do you offer custom sizing?
– Yes. Custom measurements free for orders over $500, fee for orders under $500 customization availability varies by item—contact team.

Can I customize my order?
– Yes- Customizations are available (color, sizing, sleeves, blouse cut, skirt/ pant style). Please call our team at 917-409-6311


Shipping & Duties:


I am based in the USA, do I need to pay duties?

– Yes, as of April 5, 2025, duties apply on made-to-order or India-shipped ready-to-ship items. Shipping costs are separate from any Duty charges. 

Do you ship internationally? Will I need to pay duties?
– Yes. Made-to-order ships from India; ready-to-ship from India or USA. International shipment charges apply.

Where are the items shipped from?
– Made-to-order from New Delhi; ready-to-ship from New York or New Delhi.

When will I receive my order?
– Made-to-order takes 6-9 weeks.
– Ready-to-ship:  USA 4–7 days via UPS Ground; India office or international 7-10 days; no weekend or holiday shipping.

How do I track my order?
– Please contact our team via phone or email.


Product Information:


Where are the pieces made?

– Designed in NY, and handmade in New Delhi, India by artisans.

Can I order items shown on social media but not shown on the Posh Pari website?
– Yes—send link or screenshot; the team will confirm availability, pricing, invoice.

Are the colors of products shown on the website accurate?
– Photos edited under various lighting; hand‑dyed pieces may vary slightly; embroidery design consistent; contact team for more details. 


Returns & Refunds:


What is your return policy?

– Please see Full policy here - Shipping/Returns – poshpari

– Final Sale: NO REFUNDS - on All CUSTOM, made-to-order - are NON-cancellable and NON-refundable after 24 hours of placing the order. If need to cancel for any major reason, STORE CREDIT can be provided ONLY.

  • Ready-to-wear garments - Returns on UNWORN items only within 3 days of receipt. Must send an email to receive a return label within 3 days, and be shipped within the time frame. Full Refund only if defective from our end. Otherwise, Store Credit will be provided.

For orders placed in-person or via a POP-UP

- It is the client's responsibility to inquire about our Return/ Refund policy or check online on our website for the same.